Privacy Policy

1. Information we collect

We may collect profile information, account credentials, contact details, property and tenancy records, billing details, referral data, support messages, device information, and usage logs.

2. How we collect information

We collect information when you register, sign in, request OTPs, onboard tenants, apply as an affiliate, send support requests, or use features that rely on saved settings and logs.

3. How we use information

We use your information to provide the service, secure accounts, verify identity with OTP, process payments, manage referrals, generate reports, send notifications, and respond to support requests.

• Authenticate users and protect access to the right workspace.
• Complete onboarding, payment, and affiliate flows.
• Improve performance, troubleshoot issues, and prevent abuse.

4. Sharing and service providers

We may share limited data with service providers that help us operate Tenant, such as email delivery, hosting, payment processing, analytics, and automation tools. We do not sell your personal data.

5. Cookies, tracking, and referrals

Tenant uses cookies, sessions, and similar technologies for login, OTP gating, preferences, and referral tracking. Affiliate referrals may rely on cookies or stored identifiers to preserve attribution.

6. Data retention and security

We keep data only as long as needed to operate the service, comply with legal obligations, resolve disputes, and maintain records. We use technical and organizational controls to reduce unauthorized access, loss, or misuse.

7. Your choices and rights

You may request access, correction, or deletion of certain personal data where applicable law allows. You can also manage some notification and account settings directly in the app.

8. Children and sensitive data

Tenant is not intended for children without appropriate legal authority. Do not submit sensitive data unless the feature specifically asks for it and you are authorized to do so.

9. International access

Because our service may be accessed from different locations, your data may be processed in more than one country by our infrastructure or service providers.

10. Changes to this policy and contact

We may update this Privacy Policy from time to time. If you have questions about privacy or data handling, contact us at tenant.co.ke@gmail.com.